Forrester, while coining and describing the term “Business Technology” (BT) distinguishes it from vanilla IT, based on increasing reliance of enterprises on technology driven processes embodying business operations to Internet based interactions across the business value chain.
According to Forrester, BT involves practices like Business Process Management (BPM), process design, operational process consulting, enterprise architecture design, risk management and compliance services on top of traditional IT stack of application development and management, infrastructure management, BPO, etc.
Business Technology (BT) is the largest single technology-management transition you will face over the next 5-10 years, as BT redefines IT’s operating model in your firm. BT is pervasive technology use, increasingly managed outside of IT's direct control.
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